1. Free Warranty Extension: In addition to our regular 12-month warranty, Amazon buyers can extend the warranty on their OMBAR products to 5 Years.
2. Submit your Amazon order ID to get warranty extended. You can view warranty status of all your products.
3. For an order with mutiple products, you will need to register the warranty one time only.
Note: Warranty extension is not valid for used goods
· Products without sufficient proof of purchase
· Lost or stolen products
· Items that have expired their warranty period
· Non quality-related issues (after 30 days of purchase)
· Repairs through 3rd parties
· Damage from outside sources
· Damage from misuse of products (including, but not limited to: falls, extreme temperatures, water, operating devices improperly)
· Purchases from unauthorized resellers
· Returns must include all accessories
· Items must include original packaging
· For non-quality related warranty claims, buyer is responsible for shipping costs
· For non-quality related warranty claims, OMBAR refunds the cost of the product itself
· Returns may be rejected if items do not meet the above requirements
Refund requests for the 30-day money back guarantee expire 30 days after opening a warranty claim. It is not possible to process a request for a refund for non-quality issues for items that have expired this 30-day window. For purchases not made directly through OMBAR’s online stores, please contact retailers for refunds.